Rollback Procedures
How to revert to a safer policy
3 min read
DMARC Progression
Rollback Procedures
If you need to revert to a less strict DMARC policy (e.g., from reject back to quarantine), DMARC Busta makes this process straightforward.
When to Rollback
Consider rolling back if:
- Legitimate email is being blocked
- You're seeing unexpected delivery failures
- A new email service needs to be added urgently
- Compliance metrics dropped significantly
How to Rollback
- Go to your domain's DMARC Management page
- Click Rollback Policy
- Select the target policy level (e.g., quarantine or none)
- Confirm the rollback
- DMARC Busta will update your DNS record
After Rolling Back
Once you've rolled back:
- Monitor your DMARC reports for the blocked sources
- Add legitimate sources to your SPF record
- Fix any DKIM configuration issues
- Wait for metrics to improve before progressing again
Rollback is Logged
All rollback actions are recorded in the Activity Log, including the reason and previous policy level. This helps with troubleshooting and compliance documentation.