What is Autopilot?

AI-powered source approval and DMARC progression

4 min read Autopilot

What is Autopilot?

Autopilot is Level 3 in DMARC Busta's automation hierarchy — the highest level of automation available. When a domain is on Autopilot, the platform's AI manages its email authentication end-to-end without requiring manual intervention.

What Autopilot Does

SPF
Automatic source approval

Evaluates new email sources using AI confidence scoring. Approves high-confidence legitimate senders, rejects suspicious ones. No manual queue to work through.

DKIM
DKIM health monitoring

Continuously monitors DKIM selectors for expiry, misconfiguration, or key issues. Automatically pauses DMARC progression if a critical DKIM problem is detected.

DMARC
Automated DMARC progression

Advances your DMARC policy (none → quarantine → reject) when compliance thresholds are met. Uses volume-based pacing so progression speed is appropriate for your domain's sending patterns.

Anomaly detection

Watches for volume spikes, sudden pass-rate drops, or unusual new sources. Automatically pauses if something suspicious is detected and alerts you to review.

Autopilot in the Automation Hierarchy

Autopilot (Level 3) is one of four automation levels. You can set it at the account level (applies to all domains by default), at the organisation level, or override it per domain:

Manual (0) Maintenance (1) Managed (2) Autopilot (3)

Set your account default at Settings → Automation. Override per organisation in the Organisations page.

How Autopilot Makes Decisions

Signals That Increase Confidence

  • Recognised email service provider
  • High authentication rates (95%+)
  • 14+ days of stable sending history
  • DKIM alignment present
  • Volume consistent with domain patterns

Signals That Trigger Caution

  • Zero or very low authentication
  • Sudden volume spikes (>200%)
  • Unknown or residential IP ranges
  • 5+ new unknown sources in a day
  • DKIM key failures

Autopilot is a Management Layer

Autopilot orchestrates the platform's existing services — it does not replace them. When active:

  • SPF source auto-approval is enabled (normally a manual step)
  • DMARC progression runs on an automated schedule (instead of waiting for you)
  • DKIM monitoring triggers automatic pauses (instead of just alerting)
  • All actions are logged to the Autopilot Actions Log for full transparency

Best Practice

For new domains, start at Maintenance (Level 1) or Managed (Level 2) for 2–4 weeks to let the system learn your email patterns. Upgrade to Autopilot once your known senders are identified and compliance is stable.